Usability Inspection Methods
by Jakob Nielsen
Wiley, 1994
 
 
 
 
 

Contextual Design: A Customer- Centered Approach to Systems Designs
by Hugh Beyer & Karen Holtzblatt
Morgan Kaufmann, 1997

Contextual Design: A Customer-Centered Approach to Systems Designs
Hugh Beyer, Karen Holtzblatt
Presents a user-centered design method called contextual inquiry, which involves intensive focus on the user's setting, goals, and needs.

Cost-Justifying Usability
Randolph G. Bias, Deborah J. Mayhew
Presents user testing as a business practice, not simply a design imperative.

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Jeffrey Rubin
The title pretty much says it all. A practical addition to a developer's library.

Human-Computer Interface Design: Success Stories, Emerging Methods, and Real-World Context
Marianne Rudisill, Clayton Lewis, Peter G. Polson (eds.); Tim McKay
Outlines theory and practice through development success stories.

Usability Engineering
Jakob Nielsen
A survey of usability engineering theory and technique by one of its leading practitioners, Jakob Nielsen.

Usability Inspection Methods
by Jakob Nielsen
The classic "must-have" book on user testing methods.

User and Task Analysis for Interface Design
Joann T. Hackos, Janice C. Redish
Offers practical tips on running user tests based on an analysis of how users complete tasks. Includes tips on defining tasks and training team members.

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